Frequently Asked Questions

Everything you need to know about your SKYN experience.

What is the standard shipping timeframe?

We offer standard shipping which typically takes 3-5 business days for domestic orders and 7-14 business days for international destinations.

How do I process a return or exchange?

You can return or exchange any unworn items with tags attached within 30 days of purchase. Simply visit our Returns Portal to generate a prepaid shipping label.

How can I ensure I select the correct size?

Each product page features a detailed 'Size & Fit' guide. We recommend measuring yourself and comparing your results to our specific garment dimensions for the best fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options via Klarna and Afterpay.

Are your materials sustainably sourced?

Yes, SKYN is committed to conscious fashion. We prioritize organic cotton, recycled polyester, and ethical manufacturing processes to minimize our environmental footprint.

Can I track my order once it has shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status in real-time.